Terms of Service

Higgins Hearing & Audiology

(231) 947-2420

https://traversecityhearing.com/

Effective Date: February 14, 2025

1. Acceptance of Terms

By accessing or using the services provided by Higgins Hearing & Audiology ("Company," "we," "our," or "us"), including our website and in-office services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Higgins Hearing & Audiology provides professional audiology services, including hearing tests, hearing aid fittings, and related consultations. These services are subject to availability and may change without prior notice.

3. Medical Disclaimer

Our services do not constitute medical treatment, and any information provided by our team or website should not be used as a substitute for medical advice from a qualified healthcare provider.

4. Appointments and Cancellations

Appointments can be scheduled via phone or online. We kindly request a minimum of 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

5. Payment and Insurance

We accept various forms of payment, including credit cards and insurance where applicable. Patients are responsible for understanding their insurance coverage and any out-of-pocket expenses associated with their care.

6. Refunds and Returns

Hearing aids and related products may be subject to return policies as outlined at the time of purchase. Please inquire about specific return and refund policies before completing a purchase.

7. Website Use and Content

The content on our website is for informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of any information provided. Unauthorized use of website content, including reproduction or distribution, is prohibited.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Privacy Policy

Higgins Hearing & Audiology is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

Personal information you provide when scheduling an appointment, including your name, contact details, and medical history.

Information collected automatically through website usage, such as IP addresses, cookies, and browsing behavior.

How We Use Your Information

To schedule and manage appointments.

To communicate with you about services, promotions, or updates.

To improve our website and customer experience.

To comply with legal obligations.

Sharing of Information

We do not sell or share your personal information with third parties except as necessary for service providers who assist in delivering our services or when required by law.

Data Security

We implement appropriate security measures to protect your personal information. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or request the deletion of your personal information. For inquiries regarding your data, please contact us.

9. Limitation of Liability

To the fullest extent permitted by law, Higgins Hearing & Audiology shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or website.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

11. Contact Information

For questions about these Terms of Service, please contact us at:Higgins Hearing & Audiology

(231) 947-2420

https://traversecityhearing.com/